🌿 Support Center

To identify a plant:

1. Open the LeafLens app
2. Tap the camera button to take a photo, or select "Choose from Gallery"
3. Point your camera at the plant or select an existing photo
4. Tap "Identify Plant" and wait for the AI analysis
5. View detailed results including care information

Tip: For best results, take clear photos in good lighting with the plant clearly visible.

Our AI-powered identification system is highly accurate, but results are for informational purposes only. For critical decisions about plant care or safety, always consult with a professional.

Factors that affect accuracy:

• Photo quality and lighting
• Plant visibility and angle
• Plant species rarity
• Seasonal changes in appearance

Yes! After identifying a plant, you can save it to your personal collection for future reference. Here's how:

1. After identification, tap "Save to Collection"
2. Access your saved plants in the "My Plants" tab
3. View care information and manage your collection

Your plant collection is stored locally on your device and can be accessed offline.

Premium features include:

• Unlimited Identifications: No daily limits on plant identifications
• High-Resolution Processing: Better quality image analysis
• Detailed Care Analytics: Advanced care recommendations
• Cloud Sync: Backup your plant collection (coming soon)
• Priority Support: Faster response times
• Ad-Free Experience: No advertisements

To cancel your subscription:

1. Open your device's Settings
2. Tap your Apple ID at the top
3. Select "Subscriptions"
4. Find LeafLens and tap "Cancel Subscription"

Note: You can also contact us directly for assistance with subscription management.

Yes, we take data security seriously:

• Local Storage: Your plant collection is stored locally on your device
• Secure Processing: Photos are processed securely and not permanently stored
• Encryption: All data transmission is encrypted
• Privacy First: We don't sell or share your personal data

For more details, see our Privacy Policy.

If you're experiencing issues:

1. Restart the app: Close and reopen LeafLens
2. Check your internet connection: Plant identification requires an internet connection
3. Update the app: Make sure you have the latest version from the App Store
4. Restart your device: This can resolve many technical issues
5. Contact support: If the problem persists, email us with details